Terms of service
North Harbor Fragrance Labs LLC
Last Updated: May 30, 2026
Welcome to North Harbor Fragrance Labs. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By visiting our website or purchasing products from North Harbor Fragrance Labs LLC, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and any other policies posted on our website.
If you do not agree to these Terms, please do not use our website or purchase our products.
2. Eligibility
You must be at least 18 years of age or the age of majority in your jurisdiction to make purchases through our website.
3. Products and Services
We strive to provide accurate descriptions, images, and information regarding our products. However, we do not guarantee that product descriptions, images, pricing, availability, or other content will always be complete, accurate, current, or error-free.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.
4. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise indicated.
We reserve the right to change pricing at any time without prior notice.
Payment must be received and authorized before an order is processed and shipped.
5. Order Acceptance
We reserve the right to refuse, limit, cancel, or reject any order for any reason, including suspected fraud, pricing errors, inventory shortages, or violations of these Terms.
If an order is canceled after payment has been received, a refund will be issued to the original payment method.
6. Shipping and Delivery
Shipping times provided on the website are estimates only.
North Harbor Fragrance Labs LLC is not responsible for delays caused by shipping carriers, weather events, customs processing, incorrect customer information, or circumstances beyond our reasonable control.
Risk of loss and title transfer to the customer upon delivery to the carrier.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.
8. Product Use and Safety
Our products are intended for external use only unless specifically stated otherwise.
Customers are responsible for reviewing product ingredients and determining whether a product is suitable for their personal use.
Discontinue use if irritation occurs and consult a healthcare professional if necessary.
Keep products out of reach of children and pets.
9. No Medical Claims
The information provided on this website is for general informational purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Statements regarding our products have not been evaluated by the U.S. Food and Drug Administration unless expressly stated otherwise.
10. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, product names, trademarks, branding, and website design, is the property of North Harbor Fragrance Labs LLC and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
11. Limitation of Liability
To the fullest extent permitted by law, North Harbor Fragrance Labs LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
Our total liability for any claim related to a product or order shall not exceed the amount paid for the product giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless North Harbor Fragrance Labs LLC, its owners, employees, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, or violation of applicable laws.
13. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in New York.
14. Changes to These Terms
We reserve the right to update, modify, or replace these Terms of Service at any time.
Changes will become effective immediately upon posting to the website. Continued use of the website following any changes constitutes acceptance of the revised Terms.
15. Contact Information
North Harbor Fragrance Labs LLC
276 Fifth Avenue, Suite 704 PMB 71026
New York, NY 10001
United States
Email: info@northharborfragrance.com
Website: www.northharborfragrance.com
Questions regarding these Terms of Service may be directed to info@northharborfragrance.com.