Contact information

North Harbor Fragrance Labs LLC

Last Updated: May 30, 2026

We welcome your questions, comments, and feedback. Our team is available to assist with product inquiries, order support, shipping questions, and general customer service matters.

Customer Service

Email: info@northharborfragrance.com

Website: www.northharborfragrance.com

Mailing Address

North Harbor Fragrance Labs LLC

276 Fifth Avenue, Suite 704 PMB 71026
New York, NY 10001
United States

Customer Support Hours

Monday – Sunday

9:00 AM – 9:00 PM Eastern Time

Response times may vary during holidays, promotions, product launches, or periods of high inquiry volume. We strive to respond to all customer inquiries within 1–2 business days.

Order Support

For assistance with an existing order, please include:

Your order number
Full name used on the order
Description of your inquiry

Providing this information helps us respond more efficiently and resolve your request as quickly as possible.

Wholesale and Business Inquiries

For wholesale opportunities, partnership inquiries, private label inquiries, or other business-related matters, please contact:

info@northharborfragrance.com

Customer Satisfaction

At North Harbor Fragrance Labs, we are committed to providing high-quality products and exceptional customer service. We value your business and appreciate the opportunity to serve you.